Frequently Asked Questions
Frequently Asked Questions
When are you open?
We are open from 8:00 am to 5:30 Monday to Friday.
What is car detailing?
Car washing is one thing and car detailing is another. Car detailing is cleaning a car paying attention to DETAILS and goes from removing paint imperfections to meticulously cleaning the inside of a motor vehicle.
Why choose DMZ detailing?
Why? Not only because we are good in what we do, but because we take pride in what we do. Anything you do with pride in 99% of cases, the result will be great. We work with high end product. That makes your job easier, faster and the end result is good. We deliver good value for your money. We have 10 years of experience.
Is DMZ Detailing insured?
We are fully insured.
What payment methods do you take?
We accept Bank transfer, cash and card.
What areas do service?
A radius of 20km from Brisbane city. If you have fleets cars, if you have 3 to 4 cars, we will go further. Distance will depend on the number of the cars.
How often should my car be detailed?
Queensland weather is harsh. Sun, heat, acid rain, industrial fallout, dust, etc. The combination of these elements and the contaminants in the air will contribute to oxidation, faded paint, paint contamination and dull looking paint. This makes surfaces susceptible to scratches.
It is recommended to clean your car between 2 to 4 weeks, depending how often your use your car. Every time we clean your car, our soap will create layers of protection.
You want to add more protection? Get your car waxed with our premium products. We recommend you do this every 8 to 10 weeks. We will keep your clear coat, contaminant free.
Your vehicle should be a safe zone, especially in these times.
Dust and dirt will always find its way into your car and this needs to be cleaned every 2 to 4 weeks to keep your vehicle fresh and clean.
It is also important to keep your leather healthy. Did you know that contaminants that accumulate in the divisions of your seats, will create friction and tear the leather? Also, the longer you leave things like dirt and sand sitting on the carpet the deeper it will go in to the fibres and the bigger the damage will be to your carpet and your mats.
It is common to spill, coffee, tea, etc in your cup holder. Leaving these spills for long periods of time will result in the damage of the plastic coating. Actual damage to plastic, cannot be cleaned away.
Oxidation and scratches, can be removed with cut and polish. Cut and polish, due to its aggressive nature, should be done once a year.
What are the benefits of detailing my vehicle?
In most cases your car is your second biggest investment. Detailing your car regularly will:
- Keep your car in good condition
- Help to keep the value of your car
- Make your car a safe zone, dust, dirt, food can create bacteria, food will take less than 24 h to decompose, especially in the QLD hot weather.
- There’s nothing more satisfying than driving a clean, well maintained car
- The psychological effect of driving a clean car
How long does it take to detail a car?
CORPORATE PACKAGE 1 hour to 1:30 hour.
MINI DETAIL: 1:30 hour to 2:30 hour.
PRE – SALE PACKAGE: 4 to 6 hours.
This is subject to change, depending of the conditions of the car.
Do you use harsh chemicals?
No. Our products are top of the range and environmentally friendly. Our soap has emulsifying properties, making the wash a lot safer avoiding scratches.
What kind of damage car detailing will not be able to fix?
Interior: Rips, tears, scratches will not clean away.
Exterior: Scratches that have gone through clear coat will not disappear. The finger nail test will give you a good idea – if your nail goes in to the scratch and grabs that means the scratch has gone through the paint work. We can diminish the damage and it will look GOOD but to make it disappear completely you may need to consider respraying your car.
How do you do the detail? Do you need access to water to do the detail?
When it comes to cut and polish. Please, let us know, if there is no shade, to go prepared as paint correction it’s best to do it on a cool surface. YES, we’ll need access to water.
Need a quote? Need it Fast? Give us a call!
DMZ Detailing is a professional car detailing service. The most important message we want to convey to our customer is that we stand for quality, honesty, reliability and excellent service.
The pride we take in detailing, will match the pride you have in your vehicle.